35 docs tagged with "Provider"

Get a KONA Core account or start a trial, sign in for the first time, reset your password and reach the main page.

What Adaptive Data Rate does, how KONA Core applies it to your devices, which ADR settings you can change, and when to disable it.

Add email, SMS or MQTT notifications to an alarm rule, choose the recipients, use references in the message and test the notification.

Every event name KONA Core can record, with its source, type, severity where confirmed, what it reports and what to do.

The main parts of KONA Core, how gateways connect, and where payload converters and integrations sit between the device and your system.

Add many gateways to a gateway group at once from a CSV file, with their names, GW-IDs, MQTT credentials and locations.

Add an alarm rule to a gateway group, choose the gateway triggers, filter gateway alarms and faults by severity and state, add a notification and test the rule.

Change a gateway's settings in KONA Core and send configurations to one gateway, a gateway group or several gateways at once, then check that they are synced.

How LoRaWAN devices join KONA Core with OTAA or ABP, and how device classes A, B and C decide when a device can receive downlinks.

The entities of KONA Core, from tenants and users to gateways, applications, devices and alarm rules, how they relate and in which order to create them.

How KONA Core records events for gateways, devices and integrations, how an alarm is raised and cleared, and where you see and forward them.

Publish KONA Core alarm events to your own MQTT broker with an MQTT notification in an alarm rule, and receive them with an MQTT client.

Send commands such as Reboot or Ping to a KONA gateway from KONA Core, read the command output, and find the other remote management tabs.

Find the messages your gateways exchange with KONA Core on the Gateway logs page, filter them, and copy the details to send to support.

Definitions of LoRaWAN and KONA Core terms used in this documentation.

Create Customers and Sub-Customers in KONA Core, give each one a subscription plan and administrators, share gateway groups and applications, and delete them.

Create gateway groups, add, move and remove their gateways, and delete groups you no longer need.

Create, edit and delete gateway models, the gateway types with a frequency band that every gateway in KONA Core refers to.

Create Customer Subscription Plans in KONA Core, assign a plan to a Customer, change it, and know what happens when the new limits are lower than the usage.

Add users to KONA Core, activate them, change their role, and remove access with Permanently disable or Delete.

Check the health of your gateways in KONA Core: the Online and Activity status, the gateway statistics, the dashboard and the gateway's events.

Add a TEKTELIC KONA gateway to KONA Core, set its MQTT credentials, point the gateway to KONA Core and check that it shows Online and Active.

Add a third-party gateway to KONA Core by its GW-ID, allow UDP, point its packet forwarder to KONA Core and check that it forwards uplinks.

See which ideas the Concepts section explains and which concept to read before each group of guides.

What a LoRaWAN frequency plan is, which regional plans KONA Core gateway models support, and why your gateways and devices must use the same plan.

What the LoRaWAN AppKey, NwkSKey and AppSKey protect, how KONA Core handles device keys, gateway credentials and API tokens, and how to keep them safe.

How Provider and Customer subscription plans cap the gateways, Customers, Sub-Customers, applications, devices and integrations you can create in KONA Core.

How the System, Provider, Customer and Sub-Customer levels of KONA Core divide ownership, visibility and subscription limits.

Upgrade the BSP firmware of KONA gateways from KONA Core, for one gateway or a whole gateway group, and track the upgrade status.

The path of an uplink to your integration and of a downlink back to the device, with the checks, queues and normal waiting times.

Check how many gateways, devices and Sub-Customers you use in KONA Core, read converter statistics by day and month, and get usage over time and reports through the API.

Find who changed what in KONA Core: what the User Activity Log records, how to filter it, and how to export it as a CSV file.

The administrator and user roles at each KONA Core tenant level, what each role can open and change, and how access passes down the hierarchy.

What TEKTELIC KONA Core Network Server does, where it sits in a LoRaWAN network, and how you access it.

Find, filter and read alarms on the Alarms page, change the time window, see severities and states, and export the list to a CSV file.